• Free delivery from €150,-
  • Delivered within 3 working days
  • According to the Dutch Red Cross Guidelines
  • Customized advice

Shipping and Delivery Information

On this page you will find all information about the shipping and delivery of your products at ESE International B.V. Still not found what you are looking for? Please contact our customer service. Do you have a complaint? Please view our complaints page.

Shipping and delivery

We strive to deliver all products within 3 working days if they are in stock. Due to busy times at our delivery partners (DHL and DAS Courier) the delivery time may be longer. You can always follow the current delivery status via the Track & Trace link that you receive by e-mail with your order.
Yes, it is possible to have your order delivered to an address other than the billing address. You can specify this on the checkout page.
It is possible to collect your order from ESE International B.V. You must indicate this on the checkout page with the delivery options. You can then collect your order from:
  • ESE International
  • Habraken 2331
  • 5507 TK Veldhoven
  • Netherlands
As soon as your products are ready, you will receive an email from us. You can report to the counter at the main entrance.
For shipments within the Netherlands, delivery costs are free for orders over €150. For orders under €150, we will charge €7.25. If you choose to collect, you can collect your order free of charge from our warehouse in Veldhoven. The above delivery costs are excl. VAT. For Belgium: For an order, we will charge €9.95 delivery costs. The above delivery costs are excl. VAT.
Free delivery only applies to orders over €150,- with a delivery within the Netherlands. For orders under €150,- we charge €7.25 excl. VAT in the Netherlands. Deliveries in Belgium always have a fixed rate of €9.95 excl. VAT.
You can have your products shipped to the Netherlands and Belgium. For deliveries to Germany, Austria or other countries, please contact our customer service.
After placing an order you will receive a Track & Trace link by email. Via this link you can always follow the current status and delivery time of your order.
Unfortunately, it is not possible to select a desired delivery time.
After completing your order, you will always receive an order confirmation within a few minutes. This may end up in your spam box. Therefore, always check your spam e-mails. Still did not receive an order confirmation? Then contact our customer service.